Privacy Policy
How we collect, use, and protect your personal data
At ONE-BUNE, we take your privacy seriously. This policy transparently explains how your personal data is processed.
1. Data Controller
| Company | SKYMERGE TECHNOLOGY |
| Platform | ONE-BUNE |
| Contact | info@skymerge.tech |
| Website | www.one-bune.com |
2. Data We Collect
Account Registration
- Identity: Name, surname
- Contact: Email address
- Account: Username, password (hashed)
Platform Usage
- Chat History: Your conversations with the AI
- Uploaded Files: Documents and images for analysis
- Usage Data: Features used, frequency
- Technical Data: IP address, browser, device type, OS
Payment Information
Credit card details are NEVER stored on our servers. All payments are processed by iyzico (PCI DSS certified). We only store: last 4 digits (for reference), payment status, and billing information.
3. How We Use Your Data
- Providing and improving the AI assistant service
- Account management and authentication
- System notifications and security alerts
- Subscription and payment management
- Platform performance analysis (anonymized)
4. Data Retention
| Data Type | Retention Period |
|---|---|
| Account Information | Until account deletion |
| Chat History | Until user deletes it |
| Uploaded Files | 30 days after processing |
| Usage Logs | 12 months |
| Payment Records | 10 years (legal requirement) |
5. Data Sharing
- We never sell your data to advertising companies
- We never share your email list with third parties
- We never use chat content for marketing
- We never share data with social media platforms
We share data only with: service providers (hosting, payment, email), and when legally required (court order).
AI providers receive only chat text — never your name, email, or any identifying information.
6. Security Measures
- AES-256 encryption for data at rest and in transit
- HTTPS/TLS for all connections
- DDoS protection and advanced firewall
- Two-factor authentication (2FA) for admin access
- Regular security audits
7. Your Rights (GDPR / KVKK)
- Access: Know what data we hold about you
- Rectification: Correct inaccurate data
- Erasure: Request deletion ("right to be forgotten")
- Portability: Receive your data in a structured format
- Objection: Object to certain processing
Email: info@skymerge.tech
Subject: "Data Subject Request"
Response time: Within 30 days
8. Children's Privacy
Our platform is not intended for users under 18 without parental consent. If we discover data from a minor, it will be immediately deleted.
9. Policy Updates
Material changes will be notified by email. Minor updates will be announced on the platform. Continued use after changes constitutes acceptance.